What UX Designers Need to Know About Information Architecture

What UX Designers Need to Know About Information Architecture

Every time we use a website or mobile app, we engage with an interface that either gives us the information we need in the format we need or enables us to search. We have grown accustomed to the fact that most users are unaware that the information has been thoughtfully arranged for them.


Information Architecture (IA), which refers to the process of organizing and dividing content, is a crucial component of user experience design. Without adequate content sorting, the majority of your consumers would become disoriented when using your app or website, which would raise concerns about the usefulness of your offering. What good is your fantastic feature if nobody can find it? We have written this post to help you get started on the information architecture of an app or website from the wireframe stage, ensuring that your material is neatly structured and displayed to users in the best possible way.

What Is Information Architecture


What Is Information Architecture?

The field of information architecture is concerned with how information is arranged in digital products. For instance, designers layout each screen of apps and websites so that users may quickly discover the information they require. Also, they produce a flow that makes switching between screens simple for consumers. The best action order and organization are decided by UX architects. The organization of content in a digital product is the responsibility of information architecture (IA). Each piece of data required for carrying out activities is made available to users thanks to the hierarchy of items, menu, labels, and search features. An organized information architecture is the core of a practical and user-friendly product.

Why is information architecture important?

Information architecture (IA) plays a key role in UX design, along with other elements such as user research, wireframes, and visual design. The main focus of IA is on organizing content and making it accessible through labels, sitemaps, and navigation. Without an information architecture that promotes logic and structure, content becomes inaccessible and useless. Imagine that you are on Etsy to shop. You immediately see a neat layout with a prominent search field and product categories. Photos clearly show each product. This makes it easier for users to find the options they need by query, category, or just on the page.


Cognitive psychology is the basis of AI

Although IA has origins in many other disciplines, cognitive psychology is among the most significant since it establishes the structure of information. The study of cognitive psychology focuses on how the mind functions, including the mental processes that occur in the brain and the different variables that affect how people perceive things. Cognitive psychology is a tool used by information architects to arrange information in their creations. The most important cognitive psychology concepts for internal audit design are listed below:

Mental models

Before engaging with a product, people make assumptions known as mental models. When information architecture (IA) experts consider the mental models of their customers, they produce an IA that facilitates information discovery, meaning that information is present where consumers anticipate finding it. For instance, the first thing a person looks for when looking for contact information is a page, link, or part marked “Contact Us”. Since similar custom phone numbers are made up of 2-4 letters combined with numbers, vanity numbers for business stand out in the search for the proper contacts among the various numbers. It is noted that the letters in the number are simpler to recall than regular phone numbers.

Gestalt principles

Gestalt principles examine how an object’s similarity, continuity, closeness, symmetry, and closure are perceived visually by the user. These factors can all have an impact on how graphic designers should arrange data on the screen. These guidelines help a UX architect choose how to display and arrange the content on a page.


Cognitive load

The level of mental effort a user must exert when engaging with a product is known as the cognitive load. The quantity of information a user can handle at once is referred to as cognitive load in the area of information architecture design. Because our short-term memory is limited, it is simple for users to become overloaded when the system presents them with an excessive amount of information or options at once. The practice has shown that there shouldn’t be more than seven selections or choices.

Information Architecture and UX Design

IA is sometimes misunderstood as simply a portion of a UX designer’s duties by designers and developers. There is no question about the interconnectedness of these domains. Nevertheless, it’s not the same. IA is a project structure diagram that may be produced as project object diagrams and wireframes. They serve as the foundational tools used by UX designers when creating a navigation system.


Above all, designers want to produce a pleasing interaction model that is accessible to everyone. They address a range of topics that have an impact on how consumers behave and behave. Designers must possess AI knowledge. how well-designed AI makes a product simple to use. The product’s user interface will be strong thanks to design thinking. For a user experience to be successful, real information architecture is essential. The UX designer may serve as the IA in large, niche businesses. Yet it is preferable to have a qualified specialist for big and complicated jobs.

What is the difference between IA and UX?

They are not the same, despite their near resemblance. It’s crucial to keep in mind what UX design is in order to comprehend how the two differ from one another. User experience refers to a person’s thoughts and feelings when utilizing a system, product, or service. UX is considerably beyond the content organization and covers the value, usability, and joy of using a system. At the same time, without a strong basis of information architecture, it is nearly difficult to design a good user experience. Because of this, a good information architect is a prerequisite for every excellent UX designer.

Gestalt principles in UX Design

Principles Based on Information Architecture


The principle of objects

Content should be treated as an object with a finite cycle and clear behavior.


The principle of choice 
Useful options are presented that contribute to solving user problems.


The principle of information disclosure 
The operation of this principle is to provide the user with enough information.


The principle of examples
Examples of information in categories allow you to process information efficiently.

The principle of multiple classifications
Users are allowed to “move” through the product in a variety of ways.

The principle of navigation
The content of the product determines the navigation.

The principle of growth
It is important to design for scalability and efficiency for future upgrades.



Poor information architecture is the cause of most user problems and cannot improve on its own. Thus, most users simply leave the site without making any conversions. And you have no idea why. In addition, it negatively affects the SEO performance of your site. If you invest a little time and effort into your site’s information architecture, trust me, it can make a big difference in the end result. We hope that this article will help you improve conversions and the position of your website pages in search.

What is information architecture for UX Designers Pinterest

If you found this post useful you might like to read these post about Graphic Design Inspiration.


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